Return Policy
Welcome to the Ollie Fashion Return Policy!
We aim to ensure your complete satisfaction with every purchase. Below, you’ll find all the details about our return process and refund policy.
Returns
You have the right to return your order within 30 days of receipt.
- To initiate a return, please contact our customer service at info@ollie-fashion.com within this period.
- Return shipping costs are the customer’s responsibility unless the product is faulty.
- If the item is defective, we will cover the return shipping costs.
- To cancel an order before it has been shipped, please get in touch with our customer service team.
Refunds
- Once we receive and inspect the returned items, we aim to process refunds within 5 working days.
- Refunds will be issued via the original payment method.
Return Conditions
- Items must be returned in their original packaging with all accessories included.
- Products must be unused and in the same condition as when received.
- Ensure the return package is properly secured to avoid damage during transit.
Responsibility
- Ollie Fashion is not liable for delays or damage during the transport of returned items.
- We recommend checking your order within 24 hours of receipt and contacting us immediately if any issues arise.
Contact Us
If you have any questions about our return policy, don’t hesitate to reach out to us at info@ollie-fashion.com. Our team is happy to assist you and will respond as quickly as possible.